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Shipping Policy

Shipping Policy

At Velara Elegance, we understand the excitement of receiving your new jewelry, and we are committed to ensuring your order reaches you promptly and safely. Please review the details of our shipping process below:

1. Processing Time We take great care in inspecting and packaging every order to ensure it arrives in pristine condition. Once your order is confirmed, our team typically requires 1 to 2 business days to prepare and process your items for shipment.

2. Delivery Timeline After your order has been dispatched from our warehouse, you can expect delivery within 3 to 7 business days, depending on your delivery location. While we strive to meet these timelines, please note that delivery speeds may vary slightly based on courier operations and your specific area.

3. Tracking Your Order Transparency is important to us. As soon as your parcel is handed over to our shipping partner, we will provide you with a tracking link via email or WhatsApp. You can use this link to monitor the progress of your shipment in real-time until it arrives at your doorstep.

4. Shipping Costs To ensure complete transparency, all applicable shipping charges will be clearly displayed on the checkout page before you finalize your purchase. There are no hidden fees, and the total cost will be visible before you make your payment.

5. Shipping Support Should you encounter any delays or have specific questions regarding your shipment, please do not hesitate to contact our support team. We are here to assist you in ensuring a smooth delivery experience.